DentMax Dental Clinic Personal Data Protection and Privacy Policy (KVKK)
1. Introduction
At DentMax Dental Clinic, we place great importance on protecting the personal data of our patients. In this regard, we take the necessary measures to process, store, and protect your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and other relevant legislation.
2. Collection and Processing of Personal Data
In the context of the services we provide to our patients, the following personal data may be collected and processed:
- Identity Information: Name, surname, Turkish ID number, date of birth, gender, etc.
- Contact Information: Address, phone number, email address, etc.
- Health Information: Medical history, current health condition, lab results, X-ray images, treatment information, etc.
- Financial Information: Invoice and payment details, insurance information, etc.
- Digital Data: Cookie information, IP address, etc. obtained through our website and mobile applications.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Providing and managing health services,
- Creating and managing appointments,
- Providing medical diagnosis, treatment, and care services,
- Tracking patients' medical histories,
- Conducting financial transactions and billing,
- Fulfilling legal obligations,
- Conducting analysis and research to improve our services,
- Conducting information and satisfaction surveys.
4. Storage and Protection of Personal Data
At DentMax Dental Clinic, we take the necessary technical and administrative measures to securely store and protect your personal data. Your data is protected against unauthorized access, loss, alteration, or disclosure. Personal data is stored for the duration required by legal obligations or as long as necessary for the purpose of processing and is securely destroyed at the end of this period.
5. Transfer of Personal Data
Your personal data may be shared with the following third parties in accordance with legal regulations and the purposes mentioned above:
- The Ministry of Health and relevant public institutions,
- Insurance companies,
- Healthcare institutions and laboratories we collaborate with,
- Third-party service providers we receive services from.
6. Rights of Data Subjects
According to Article 11 of the KVKK, as a data subject, you have the following rights:
- To learn whether your personal data is processed or not,
- To request information if your personal data has been processed,
- To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
- To know the third parties to whom your personal data is transferred in the country or abroad,
- To request the rectification of incomplete or inaccurate data,
- To request the erasure or destruction of your personal data,
- To request notification of the rectification, erasure, or destruction to third parties to whom your personal data has been transferred,
- To object to the processing, exclusively by automatic means, of your personal data, which leads to an unfavorable consequence for you,
- To request compensation for the damage arising from the unlawful processing of your personal data.
You can contact us through the contact information below to exercise your rights.
7. Contact Information
DentMax Dental Clinic
Address: Ataköy Towers B Block No:74 Ataköy - Bakırköy - Istanbul
Phone: +90 212 570 00 33
Email: info@dentmax.com.tr
This policy may be updated when necessary. Updates will be published on our website. For any questions or requests regarding the protection of your personal data, please contact us.